Helpdesk Operator

Manpower is looking for Helpdesk Operatives to join our clients growing team in Headington. The successful candidate will be an effective communicator with excellent problem-solving skills and the ability to manage multiple tasks. A customer-focused approach is essential, along with the ability to remain calm under pressure and provide quick resolutions to customer issues. The ideal candidate must have a minimum of 1 year's customer service experience, be IT literate and have experience of using customer service software. A good working knowledge of Microsoft Office is also required.

Details:

• Shift pattern: the helpdesk is open 24/7 - days / nights / weekends shift available, desirable for you to be able to do cover all shifts.
• Payrate: £12.21 per hour
• Length of assignment : Temp on going.

Responsibilities:

• Provide excellent customer service to customers
• Effectively communicate with customers to quickly resolve customer issues.
• Manage multiple tasks simultaneously.
• Remain calm under pressure.
• Maintain a customer-focused approach.
• Utilize customer service software.
• Possess a working knowledge of Microsoft Office.
• Troubleshoot and solve customer problems.

Apply today and we will be in touch.