ManpowerGroup are working with HSBC to open up a world of opportunity. We know that experience matters. Whether you're looking to return to work, transition into a new role, or bring your wealth of customer service knowledge to a globally recognised institution, we value the skills and expertise you’ve gained throughout your career.

Our Contact Centre teams are at the forefront of delivering exceptional service, ensuring our customers receive the support they need, when they need it. We’re seeking dedicated professionals to join us as Customer Service Representatives on a contract basis, contributing to our mission of connecting customers to opportunities.

Why Join Our Contact Centre Team?

• Competitive starting salary
• Hybrid Working Model: Experience the flexibility of our hybrid working arrangements, balancing collaborative office time with remote work from home.
• Comprehensive Benefits Package: Enjoy 25 days' paid holiday plus bank holidays, employee discounts, pension and healthcare schemes, and more.
• Professional Development: Access tailored development programmes designed to support your knowledge and career progression.
• Training & Support: No Previous Banking Experience Needed - We provide full training and ongoing support to help you succeed in your role, whether you’ve worked in customer service before or are looking for a fresh start.
• A Supportive & Inclusive Workplace: Our teams are built on collaboration and respect. We welcome applicants from all backgrounds and career paths, and we’re committed to creating an inclusive environment where your contributions are valued.

What We're Looking For

We seek individuals who can provide high-quality, telephone-based service, ensuring our customers feel valued and supported. The ideal candidate will have:

• Experience in delivering exceptional customer service.
• A professional telephone manner.
• Resilience to thrive in a busy contact centre environment.
• A keen interest in growing knowledge and expertise to assist with a wide range of customer queries.

Our Commitment to Diversity and Inclusion

At HSBC, we value difference and are founded on the strength of diverse people, experiences, and voices. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible. Our employee networks support our commitment to diversity and inclusion, helping make HSBC a place where people feel they can be themselves.

Ready to Make a Difference?

If you're passionate about delivering outstanding customer service and eager to be part of a globally recognised financial institution, we invite you to apply for our Customer Service Representative roles. Join us in opening up a world of opportunity for customers and your career.

Apply Now

To explore current opportunities and submit your application, please apply via the link below.